Privacy Policy

1. Introduction

Pickle Leagues ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using Pickle Leagues, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information you directly provide when you:

• Create an Account: Name, email address, password (encrypted), phone number (optional)
• Create Leagues: League names, locations (city/town, facility name), court information, league images
• Manage Players: Player names, optionally linking them to registered user accounts
• Enter Game Data: Game scores, dates, player participation
• Contact Us: Any information you provide when reaching out for support

2.2 Payment Information

We use Stripe for payment processing. We do not store your credit card information. Stripe collects and processes payment data according to their Privacy Policy. Information collected by Stripe includes:

• Credit card details
• Billing address
• Payment history

2.3 Automatically Collected Information

When you use our Service, we automatically collect:

• Usage Data: Pages visited, features used, time spent, interactions
• Device Information: Browser type, operating system, device type, IP address
• Cookies and Similar Technologies: Session cookies for authentication and functionality

2.4 Location Information

We collect league location data (city/town) that you provide through our location search feature powered by OpenStreetMap Nominatim API. This is used for filtering leagues by proximity.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Delivery

• Create and manage your account
• Provide league management features (standings, scheduling, scores)
• Generate and display public league directories
• Process payments and manage subscriptions
• Enable cross-league player statistics (for premium subscribers)

3.2 Service Improvement

• Analyze usage patterns to improve features
• Debug technical issues
• Develop new functionality

3.3 Communication

• Send transactional emails (account confirmations, password resets, payment receipts)
• Notify you of subscription changes or renewals
• Respond to support requests
• Send important service updates (with option to opt-out of non-essential communications)

3.4 Legal and Security

• Enforce our Terms of Service
• Prevent fraud and abuse
• Comply with legal obligations

4. Data Sharing and Disclosure

4.1 Public Information

The following information is publicly visible by default:

• Public league names, locations, and images
• Player names in public leagues
• Game scores and standings in public leagues

You can make leagues private to restrict this visibility to only you and added players.

4.2 Service Providers

We share information with third-party service providers who help us operate our Service:

• Stripe: Payment processing and subscription management
• Hosting Provider: Server infrastructure and data storage
• OpenStreetMap Nominatim: Location search (no personal data shared)

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal process (subpoenas, court orders)
• Government requests
• Protection of our rights or safety
• Investigation of fraud or security issues

4.4 Business Transfers

If Pickle Leagues is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.

4.5 Never Sold

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Specifically:

• Account Data: Retained until you delete your account
• League Data: Retained until the league owner deletes it
• Payment Records: Retained for 7 years for tax and legal compliance
• Backups: May persist in backups for up to 90 days after deletion

6. Your Privacy Rights

6.1 Access and Portability

You have the right to access and export your personal data. Contact us to request a copy of your data in a portable format.

6.2 Correction

You can update your account information through your account settings at any time.

6.3 Deletion

You can request deletion of your account and personal data. Note that:

• Deleting your account also deletes all leagues you own
• Some information may be retained for legal or legitimate business purposes
• Data in backups may persist for up to 90 days

6.4 Opt-Out of Communications

You can opt out of promotional emails by clicking "unsubscribe" in any email. You cannot opt out of transactional emails necessary for service operation.

6.5 Cookie Management

You can configure your browser to refuse cookies, but this may limit functionality. We use essential cookies for authentication and session management.

6.6 GDPR Rights (EU Users)

If you are in the European Union, you have additional rights under GDPR:

• Right to withdraw consent
• Right to object to processing
• Right to restrict processing
• Right to lodge a complaint with a supervisory authority

6.7 CCPA Rights (California Users)

If you are a California resident, you have rights under CCPA:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of sale (we don't sell your data)
• Right to deletion
• Right to non-discrimination for exercising your rights

7. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Passwords are hashed using bcrypt; data in transit is encrypted via HTTPS
• Access Controls: Limited employee access to personal data
• Regular Backups: Automated daily database backups
• Secure Infrastructure: Hosted on secure, monitored servers

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Children's Privacy

Pickle Leagues is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately, and we will delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Third-Party Links

Our Service may contain links to third-party websites (e.g., Stripe billing portal). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Email notification
• Prominent notice on our website
• Updating the "Last Updated" date at the top of this policy

Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: privacy@pickleleagues.com

Response Time: We will respond to privacy requests within 30 days.

13. Data Protection Officer

For GDPR-related inquiries, you can contact our Data Protection Officer at: dpo@pickleleagues.com